Gallagher Broker Briefing

Case Studies

Noteworthy Content

LUMINOS

More About GB

Overview of Services

Connect with Us

We partner with you to understand your clients and deliver tailored claims solutions

Welcome to the Gallagher Broker Briefing Hub. This page is designed to provide you with access to all of your shared success studies, articles/videos from previous Broker Briefings, case studies, and help you conveniently access information to stay connected with GB. If you have any issues accessing links on this page or have suggestions about how to make it more useful, please don’t hesitate to reach out to me.

Pam Ferrandino

VP, National Market Engagement

pam_ferrandino@gbtpa.com

Here's What's New

Broker Hub - CMS Reporting and Review Process

l Upcoming Changes to CMS Reporting and Review Process

CMS announced updates to reporting workers' compensation requirements, impacting workers’ compensation Medicare reporting, Medicare Set-Aside (MSA) Data, as well as workers’ compensation MSA review process, as outlined below

l Gallagher Bassett Acquires W K Webster

We are pleased to announce the acquisition of W K Webster & Co Ltd. (WKW), expanding our specialty services into marine and transit claims management. Located throughout the world, WKW’s team brings deep expertise in cargo casualty and claims, transit liability, and survey operations to our comprehensive services.

l Introducing GB’s Liability Nurse Review

Description: Gallagher Bassett's Liability Nurse Review solution is designed to provide valuable insights that can optimize claims management, deliver efficiency, and achieve exceptional results on high-severity and complex liability claims.

Shared Success

Each quarter we share a case study showcasing our shared success. You can access all previous case studies below.

l GBCARE Clinical Concierge:

How the Power of a Strong Partnership Resulted in Cost Savings Through Strategic Workers' Compensation Claim Handling Solutions.

GGB, KERMP, and Gallagher Bassett Partnership(2)

l GGB, KERMP, and Gallagher Bassett Partnership:

Consistent outcomes through superior client service and actionable insights.

l CLOSELY TRACKING DOLLARS SAVED FOR A LARGE US CITY USING PC365

l GORDON FOODS, GB AND GGB:

Streamlined Approach to Claims Management Pays Dividends.

l GB and GGB:

How a Long-Term Partnership has Helped Drive Consistently High Quality, and New Trends for a Mutual Client.

l HOW WE CLOSED NEARLY 100% OF RUN-IN CLAIMS IN TWO YEARS:

How Gallagher Bassett and GGB Built a Trusting Partnership with TruGreen.

l ROBERT HALF, GB AND GGB SUCCESS:

A Proven Partnership to Lower TCOR.

Other Case Studies & News

l Gallagher Bassett Enhances Claim Strategy Reporting Suite

Upgrade your claims process with GB's enhanced reporting suite — strategic tools for better outcomes and streamlined efficiency.

l Introducing Claim Summarizer

Designed entirely by — and for— Gallagher Bassett, Claim Summarizer streamlines the claims review process by generating detailed summaries across nine key categories, including coverage, medical & financial details, and current status.

l Irina Simpson joins GB as EVP — Workers’ Compensation

Irina brings over 17 years of leadership experience within claims and client service to GB and will continue to elevate Workers’ Compensation solutions for our clients, injured workers, and claimants.

l REGIONAL GROCER SUCCESS WITH GB:

A recalibration begins with goal setting and ends with execution.

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l MANUFACTURING CLIENT SUCCESS WITH GB:

Increased closure rates achieved through strong long-term partnership.

l RETAIL CLIENT SUCCESS WITH GB:

An innovative, technology-driven, and custom approach to managing evolving risk management program needs.

Noteworthy Content

More Effective and Efficient Claim Reviews Through a Strategic, Data-Driven Approach

Effective collaboration is at the core of any well-managed loss program. Which is why Gallagher Bassett’s client service managers and resolution managers spend approximately 300,000 hours annually preparing for and participating in claims reviews. Read more about how GB supports collaboration with innovative, data-rich tools, and learn how this approach can enhance your claims outcomes.

What Makes Great Client Stewardship, and What Should You Demand from Your TPA to Achieve it?

Client stewardship can be a critical element of any well-managed risk management program. At GB, we’ve enhanced our Stewardship in 2022 offering and continue to build a robust, industry-leading approach to ensure that the end product generates meaningful insights and actions.

GB Construction: Building Confidence Through Superior Outcomes

Find out how how our trusted experts can assist your business with advice on risk management, loss control, site safety, environmental services, and claims resolution solutions for broker teams.

LUMINOS

More About GB

l What Matters Most

Achieve superior outcomes with Gallagher Bassett.

l Industry Insights

Learn more about our expertise across industries.

l Find Out How

Gallagher Bassett helps reduce your total cost of risk.

Overview of Services

Risk Management Overview

We offer an array of risk management services to include integrated medical management services, loss control/ appraisal services, self-insured qualifying & state filing services, and award-winning RMIS services. With this expertise and focus on innovation, we provide our clients with a one-stop shop for all their risk management needs.

GB Specialty Overview

GB Specialty was established in order to bring enhanced focus to claims in industries with significant severity and complexity. GB Specialty's claim professionals have spent their entire careers in the following industries: healthcare, transportation, professional liability, cyber, construction, product liability, and life sciences.

GB TECHNICAL SERVICES Overview

GB Technical Services provides professional risk management, loss control, site services and claims resolution solutions. We are multi-disciplined technical experts who deliver investment solutions that ensure superior outcomes at every stage of the project lifecycle including pre-planning, management, specialized technical support, rapid response to critical needs including an accident or loss, and resolution.