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Welcome to the Gallagher Broker Briefing Hub. This page is designed to provide you with access to all of your shared success studies, articles/videos from previous Broker Briefings, case studies, and help you conveniently access information to stay connected with GB. If you have any issues accessing links on this page or have suggestions about how to make it more useful, please don’t hesitate to reach out to me.

In our pursuit of optimizing resolution manager workloads and enhancing customer service, we leverage a suite of advanced tools powered by artificial intelligence to simplify and improve everyday claim routines for our adjudication teams. Together, these tools ensure claims are processed swiftly and accurately, enhancing the overall
claimant experience. Please click around the wheel below to learn more about our suite of solutions.
All tools are developed and deployed within GB's private and secured AI environment.
Our predictive analytic tools, powered by AI, offer comprehensive decision support for our resolution managers by analyzing millions of claims to deliver valuable insights and predictions. Our Waypoint analytic tools are instrumental in driving program design and enhancing decision-making to achieve optimal outcomes.
Explore our video library below to learn more about our new technology and innovations at GB.
Each quarter we share a case study showcasing our shared success. You can access all previous case studies below.
More Effective and Efficient Claim Reviews Through a Strategic, Data-Driven Approach
Effective collaboration is at the core of any well-managed loss program. Which is why Gallagher Bassett’s client service managers and resolution managers spend approximately 300,000 hours annually preparing for and participating in claims reviews. Read more about how GB supports collaboration with innovative, data-rich tools, and learn how this approach can enhance your claims outcomes.
What Makes Great Client Stewardship, and What Should You Demand from Your TPA to Achieve it?
Client stewardship can be a critical element of any well-managed risk management program. At GB, we’ve enhanced our Stewardship in 2022 offering and continue to build a robust, industry-leading approach to ensure that the end product generates meaningful insights and actions.
Risk Management Overview
We offer an array of risk management services to include integrated medical management services, loss control/ appraisal services, self-insured qualifying & state filing services, and award-winning RMIS services. With this expertise and focus on innovation, we provide our clients with a one-stop shop for all their risk management needs.
GB Specialty Overview
GB Specialty was established in order to bring enhanced focus to claims in industries with significant severity and complexity. GB Specialty's claim professionals have spent their entire careers in the following industries: healthcare, transportation, professional liability, cyber, construction, product liability, and life sciences.
GB TECHNICAL SERVICES Overview
GB Technical Services provides professional risk management, loss control, site services and claims resolution solutions. We are multi-disciplined technical experts who deliver investment solutions that ensure superior outcomes at every stage of the project lifecycle including pre-planning, management, specialized technical support, rapid response to critical needs including an accident or loss, and resolution.
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