Carriers see growing claims severity amid social inflation AI-generated fraud

Carrier Insights | CARRIERS SEE GROWING CLAIMS SEVERITY AMID SOCIAL INFLATION & AI-GENERATED FRAUD

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How MGAs, MGUs and PAs Can Tackle Social Inflation in 2026

Social inflation continues to influence the carrier market, and the once tried-and-tested strategy of raising premium rates has proven inconsistent with today’s insurance landscape. Our team unpacks the results from our MGA Market Pulse: Key Insights survey and explores how a trusted claims and risk management partner can help MGAs, MGUs, and PAs manage the rising impact of social inflation.

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Kapil Mohan

Carrier Management: Carriers See Higher Claims Severity and Growth in AI-Generated Fraud

Following the release of Gallagher Bassett’s (GB) The Carrier Perspective: 2026 Claims Insights whitepaper, Kapil Mohan, Chief Client Officer — Risk Management and Carrier Practice, spoke to Carrier Management about some of the key findings from GB’s global industry survey. Reports of rising claims complexity and costs, medical inflation, litigation pressures, social inflation and AI-enabled fraud, all point to a structural shift in the industry rather than a temporary spike and call for enhanced strategies to manage ongoing volatility.

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TMPAA Mid-Year Meeting
April 28–30
Dallas, TX

Building on the momentum of last year’s highly attended event, the TMPAA Mid-Year Meeting will gather industry leaders for exceptional deal-making opportunities, business-driven sessions, and meaningful networking. Develop your program business operations and strengthen ties within the industry to gain a competitive edge in the market. GB is once again proud to sponsor the Student Talent Open House. Register now and connect with Amy O'Brien, Caryn Siebert, Jon Stambaugh, Sean Willett, and Shawn Fatheree.

GB @ RISKWORLD

May 3–6
Philadelphia, PA

Whether you’re seeking cutting-edge solutions or looking to build connections with peers from around the world, you can find it at RISKWORLD. RSVP here to join us at 1:30 pm on May 3 at The Lucy, located on Philadelphia’s iconic Avenue of the Arts, for an afternoon of cocktails, conversations, and connections. We will also be hosting a special event on the morning of May 5 at the Lowes Hotel to celebrate and honor the inspiring women in our industry. Reach out to Caryn Siebert directly to learn more and secure your spot.

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