California Consumer Privacy Rights Form

You have indicated that you have a claim that is being/has been handled/administered by Gallagher Bassett.


Gallagher Bassett values your privacy and believes in your right to make decisions about your personal data as permitted by applicable laws. If you are a California resident and you believe Gallagher Bassett collects, maintains, or otherwise processes your personal information, you may submit a consumer rights request under the California Consumer Privacy Act (CCPA).

Please note that Gallagher Bassett may act either as a “business” or as a “service provider” under the CCPA with respect to your information and our response to your request may differ depending on our relationship with you, as contemplated by the CCPA.


In our role as a third party administrator, we act as a service provider on behalf of our clients and insurance carriers. To this end, if not stated otherwise in this section or in a separate disclosure, we process your CCPA Covered Personal Information in the role of a service provider (as defined by the CCPA) on behalf of a customer (and/or its affiliates) or an insurance carrier who is the responsible business (as defined by the CCPA) for your CCPA Covered Personal Information. When acting as a service provider, we will only collect, use, and otherwise process your CCPA Covered Personal Information as directed by our customers and as otherwise permitted by the CCPA and applicable law.  If your data has been submitted to us on behalf of a commercial customer and you wish to exercise any CCPA consumer rights you may have under applicable data protection, please direct your requests to exercise any rights to the applicable commercial customer or insurance carrier directly. If you submit your request directly to us, consistent with the CCPA, we will inform you that you should submit the request directly to the commercial customer or insurance carrier on whose behalf we process the information; where feasible, we will provide you with contact information for that business.

Also, please note Gallagher Bassett does not “sell” personal information or “discriminate” against consumers, as those terms are defined in the CCPA. Should that ever change, we will let you know by changing this notice.