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Technology Demos


We are excited to share a comprehensive collection of demos featuring a number of our technology solutions demoed at this year's RISKWORLD conference below. Highlights include our new cutting-edge Gen AI offerings, the new GB Navigator solution designed to streamline workload management for resolution managers and supervisors, and Luminos enhancements. We invite you to dive into these demos and discover how our solutions can help you navigate the road ahead.

GB Service Ambassadors


At Gallagher Bassett, we are committed to delivering exceptional service to our clients, claimants, and injured workers. As part of that commitment, it’s important to bring the stories that demonstrate this commitment to life. At RISKWORLD this year, we’re honored to have a few of our exceptional team members act as our ambassadors of service.  They’ll be onsite to tell personal stories of how important it is to them that we uphold our commitment to excellent service.

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Risk Management


GB helps reduce your TCOR. Backed by an army of talent, a culture where safety comes first, and an unwavering determination to unlock better outcomes, GB is your strongest defense against risk. No matter what you insure or how you protect your team, our risk management specialists can help you lower costs and alleviate pressure and resources on your team. Through the cultivation of a culture where safety comes first and a laser focus on outcomes, GB is your one-stop shop and strongest defense against risk.

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Find Out How Gallagher Bassett can help risk managers drive better outcomes for their organizations

From managing workers’ compensation and liability claims to leveraging AI for smarter decision-making, Gallagher Bassett helps risk managers seize emerging opportunities.

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Find Out How GB is Leading the Way in Workers’ Compensation

GB’s workers’ compensation and GBCARE teams use industry insights to ensure GB and its clients stays ahead of the curve. GB’s continuous investment in technology and people-focused approach helps deliver superior outcomes.

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Luminos RMIS

Award-winning bundled hybrid RMIS that empowers claims and risk management professionals with actionable data to develop successful strategies and programs.

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Carrier


GB has been committed to developing a carrier partnership approach different from the traditional TPA model. This approach has resulted in a dedicated cross-functional team focused entirely on the unique goals and objectives of insurance carriers, MGAs, and alternative risk managers. Built on trust and committed to excellence, we are the industry leader for partnered claims solutions.

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The Carrier Perspective: 2025 Claims Insights

Based on survey responses from 200 industry leaders and Gallagher Bassett’s team of experts, the third annual edition of our global carrier whitepaper, The Carrier Perspective: 2025 Claims Insights, explores the most pressing trends in the industry — including generative AI and compliance and evolving cost strategies and business resilience.

 

 

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Top Four Claims Challenges Facing MGAs and Programs and How to Overcome Them

MGAs and Programs are facing increasing challenges with an ever-evolving regulatory environment, rising costs, and modern-day obstacles such as cybersecurity risks and the rising number of socially inflated verdicts. Jon Stambaugh, SVP — Carrier Practice, shares four challenges how to address them to stay ahead of the competition.

 

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Gallagher Bassett’s Keys to Talent Attraction, Engagement, and Retention

In today's highly competitive carrier landscape, organizations encounter a wide variety of challenges when it comes to enhancing their talent management strategies, mitigating turnover, and attracting new talent. Joe Berrios, Managing Director — Carrier Practice, shares Gallagher Bassett’s key talent initiatives aimed at cultivating a workforce that excels in delivering superior claims results to our carrier partners.

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INDUSTRY

Construction


Comprehensive claims, risk management, and training programs that minimize the impact of risk on construction projects from start to finish.

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Comprehensive Construction Solutions

While traditional TPA support for the construction market is limited, with a focus solely on loss control and loss resolution, GB Construction provides a comprehensive approach to support clients from pre-construction through project close-out.

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4 Keys to Controlling Total Cost of Risk in Construction

By partnering with safety experts, construction companies can further improve site conditions, protect workers, and lower their TCOR by investing in comprehensive safety training and practices.

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Breaking Ground on Solutions: Enhancing the Care and Support for Injured Workers

Workers’ compensation (WC) claims account for more than 70% of all claims in the construction industry.  Pairing the right preventative measures with the right WC and managed care programs can make a significant difference for organizations and injured workers alike.

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2025 Outlook: Navigating Claims Trends and Overcoming Challenges

Construction firms must navigate a complex risk landscape and be prepared to manage incidents and subsequent claims. Addressing these multifaceted challenges will be crucial for sustaining growth and ensuring project success.

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Healthcare

Claims handling and risk management solutions that mitigate the unique risks and exposures of businesses within the healthcare industry.

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Tailored Solutions for the Healthcare Industry

Seamless, integrated, and comprehensive litigation, third-party claims administration, analytics, and risk management services tailored to the needs of individuals and healthcare organizations.

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Future Focus: Healthcare Trends to Watch in 2025

From cybersecurity threats to workforce shortages and managing workers’ compensation claims, healthcare providers need to be equipped with the knowledge to safeguard their operations and ensure high standards of patient care.

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How Healthcare Organizations Can Reduce Their Total Cost of Risk

Mitigating risk exposures and liability can lessen the frequency and severity of loss, ultimately protecting the health and safety of workers and safeguarding the bottom line.

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How the Power of Strategic Workers’ Compensation Claim Handling Resulted in Cost Savings

Through a trusted 11-year partnership, Gallagher Bassett delivered results with innovative technology.

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Specialty


GB Specialty is a division of Gallagher Bassett dedicated to providing claims and risk management solutions to the specialty liability marketplace through its industry-specific expertise, skills and services. The team is comprised of professional talent who possess a unique combination of legal and insurance claims expertise, allowing it to successfully navigate the complex, high-severity, and catastrophic claims associated with the following risks: healthcare, transportation, executive and professional liability; cyber, construction, product liability, and life sciences.

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Medical Professional Liability Claim Solutions

The deep expertise of our professional staff, which includes former defense attorneys, insurance claims executives, registered nurses and certified healthcare risk managers, makes us a critical asset to our clients.

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Limit the Impact of Cyber Events with a Tailored, Effective Response

At Gallagher Bassett, we recognize the significant exposure these cyber-related events can represent to our clients, their customers, and their business partners. Our team of cyber claims professionals manages these exposures — from the release of confidential information to business interruption and credit disruption — and helps clients navigate the complexities involved when an event occurs.

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Understanding the Nature, Severity and Mitigation Strategies of a Product Recall Incident

Product recalls are increasingly complex and difficult to manage due to regulatory changes, advances in contamination detection technology, and increased competitive pressure in the supply chain. By combining a thorough understanding of the incident with a nuanced comprehension of the insurance coverage, we work toward a fair and efficient resolution that meets the needs of all parties involved.

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Dedicated EPL Partner at Your Fingertips

GB Specialty’s Employment Practices Liability (EPL) team can reduce your exposure and help prevent the next claim from happening.

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Innovation


Gallagher Bassett is investing in innovation by integrating AI-enabled tools and data analysis into key stages of the claims lifecycle. This strategic approach enhances decision-making and ultimately leads to improved claims outcomes. With expertise in Gen AI and machine learning, Gallagher Bassett is committed to delivering superior outcomes for clients, claimants, and injured workers. As our AI journey continues to unfold, we are excited to highlight the immense potential that lies ahead.

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Waypoint Litigation Avoidance

Drawing on our extensive claims experience and decades of workers' comp claims data, we have developed our Waypoint Litigation Avoidance model. This tool can predict which workers' comp claimants are more likely to be litigated, intervene appropriately on such claims, and ultimately lower rates of attorney involvement and mitigate the development of claims that become litigated.

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Waypoint Product Suite

Industry-leading decision-support tools that empower skilled claims professionals to make the best decisions at critical junctions on every claim.

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Generative AI

Generative AI has gained attention in our industry since the release of advanced GPT models. Gallagher Bassett has expertise in Gen AI and a unique approach to bring its benefits to clients, claimants, and injured workers, aligning with our goal of achieving superior outcomes. Our AI journey has begun and we look forward to showing you the potential ahead.

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Working at GB


Thank you for your interest in career opportunities with Gallagher Bassett. As the premier third-party claims administrator, we offer dynamic roles for professionals who are passionate about making a meaningful impact. Whether you're an experienced claims specialist or exploring new opportunities in risk management, our team is growing and we’re excited to connect. By emailing the address below, you’ll be among the first to learn about open positions that align with your expertise. We look forward to the possibility of welcoming you to our team and shaping the future of claims together. 

Please contact: Kyah_Dunn@ajg.com

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