Connect with our experts at RISKWORLD in Philadelphia to learn how we help people and companies prevent, manage, and overcome the impact of risk.

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Speaking Engagement


Join us for our featured session at RISKWORLD 2026, where our marine experts will tackle the complexities of today's marine and cargo risk landscape.

Ship to Shore: Tackling the Complexities of Marine and Cargo Risks May 5  |  11:30 am – 12:00 pm  |  Global Stage
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Anthony Smith

CEO — W K Webster & Co Ltd

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Paul Cho

SVP — Practice Leader, Transportation

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Technology Demos


We are excited to share a comprehensive collection of demos featuring a number of our technology solutions demoed at this year's RISKWORLD conference below. Highlights include our new cutting-edge Gen AI offerings, the new GB Navigator solution designed to streamline workload management for resolution managers and supervisors, and Luminos enhancements. We invite you to dive into these demos and discover how our solutions can help you navigate the road ahead.

GB Service Ambassadors


At Gallagher Bassett, we are committed to delivering exceptional service to our clients, claimants, and injured workers. As part of that commitment, it’s important to bring the stories that demonstrate this commitment to life. At RISKWORLD this year, we’re honored to have a few of our exceptional team members act as our ambassadors of service.  They’ll be onsite to tell personal stories of how important it is to them that we uphold our commitment to excellent service.

 

 

Kelly SmockSarah WinslowAmanda Retzke

 

 

 

Risk Management


GB helps reduce your TCOR. Backed by an army of talent, a culture where safety comes first, and an unwavering determination to unlock better outcomes, GB is your strongest defense against risk. No matter what you insure or how you protect your team, our risk management specialists can help you lower costs and alleviate pressure and resources on your team. Through the cultivation of a culture where safety comes first and a laser focus on outcomes, GB is your one-stop shop and strongest defense against risk.

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Luminos RMIS

Award-winning bundled hybrid RMIS that empowers claims and risk management professionals with actionable data to develop successful strategies and programs.

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Find out how our proactive subrogation strategy resulted in $3m in savings for our growing client

Gallagher Bassett (GB) embarked on a groundbreaking journey with our long-term waste hauler client, who was in a stage of accelerated growth following the acquisition of a mid-size waste hauler. 

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Evaluating 2026's leading trends with Gallagher Bassett's claims and risk management experts

As we settle into 2026, the industry's risk landscape continues to evolve, driven by rapid technological advancements, shifting global economic landscapes, and an increasingly complex mix of social inflation and severity in claims. 

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Carrier


GB has been committed to developing a carrier partnership approach different from the traditional TPA model. This approach has resulted in a dedicated cross-functional team focused entirely on the unique goals and objectives of insurance carriers, MGAs, and alternative risk managers. Built on trust and committed to excellence, we are the industry leader for partnered claims solutions.

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The Carrier Perspective: 2026 Claims Insights

Based on responses from 250 industry leaders across North America, the UK, and Australia, explore a comprehensive overview of the trends shaping the carrier market and review actionable strategies to maintain your competitive edge in 2026.  

 

 

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MGA/PA Market Pulse: Claims Insights Survey

Explore key takeaways from Gallagher Bassett's MGA/PA Insights survey conducted by our dedicated Carrier Practice, highlighting top challenges and opportunities for MGAs, MGUs, PAs, and carriers, including talent acquisition, AI adoption, and claims management strategies.

 

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What Claims and Client Service Excellence Looks Like in 2026

Maintaining claims and client service excellence is the foundation of achieving superior outcomes. Members of our dedicated Carrier Practice team share their keys to delivering quality service in 2026.

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INDUSTRY

Construction


Gallagher Bassett offers comprehensive, end-to-end risk management solutions tailored specifically for the construction industry, minimizing the impact of risk on projects from start to finish. Through claims management and risk control services, we support construction projects at every stage, from pre-construction to closeout. Our approach focuses on key areas, including loss prevention through safety training and site safety programs, loss mitigation with managed care and settlement specialists, loss remediation via Environmental Health & Safety services, and loss resolution through experienced claims handling and management. With a deep commitment to the construction sector, we continuously analyze and address emerging risks and gaps in the marketplace, enabling our clients to concentrate on the most important aspects of their businesses.

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Comprehensive Construction Solutions

While traditional TPA support for the construction market is limited, with a focus solely on loss control and loss resolution, GB Construction provides a comprehensive approach to support clients from pre-construction through project close-out.

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4 Keys to Controlling Total Cost of Risk in Construction

By partnering with safety experts, construction companies can further improve site conditions, protect workers, and lower their TCOR by investing in comprehensive safety training and practices.

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Breaking Ground on Solutions: Enhancing the Care and Support for Injured Workers

Workers’ compensation (WC) claims account for more than 70% of all claims in the construction industry.  Pairing the right preventative measures with the right WC and managed care programs can make a significant difference for organizations and injured workers alike.

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2026 Outlook: Navigating Claims Trends and Overcoming Challenges

Construction firms must navigate a complex risk landscape and be prepared to manage incidents and subsequent claims. Addressing these multifaceted challenges will be crucial for sustaining growth and ensuring project success.

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Healthcare

Gallagher Bassett offers claims handling and risk management solutions that mitigate the unique risks and exposures of businesses within the healthcare industry. As a leading claims and risk management partner to hospitals, clinics, senior-living and long-term-care facilities, and provider practice groups around the globe, we understand the nuances and unique needs of the healthcare industry. We leverage best-in-class analytic capabilities to proactively deliver risk management consulting and recommendations. This approach provides clients with comprehensive solutions based on real data and proven outcomes.

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Tailored Solutions for the Healthcare Industry

Seamless, integrated, and comprehensive litigation, third-party claims administration, analytics, and risk management services tailored to the needs of individuals and healthcare organizations.

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Future Focus: Healthcare Trends to Watch in 2026

From cybersecurity threats to workforce shortages and managing workers’ compensation claims, healthcare providers need to be equipped with the knowledge to safeguard their operations and ensure high standards of patient care.  

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How Healthcare Organizations Can Reduce Their Total Cost of Risk

Mitigating risk exposures and liability can lessen the frequency and severity of loss, ultimately protecting the health and safety of workers and safeguarding the bottom line.

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How the Power of Strategic Workers’ Compensation Claim Handling Resulted in Cost Savings

Through a trusted 11-year partnership, Gallagher Bassett delivered results with innovative technology.

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Transportation


Gallagher Bassett Transportation is a specialized practice group dedicated to delivering exceptional outcomes for transportation clients through expertise, tailored solutions, global reach, and advanced technologies. With over 50 years of experience in supporting the transportation and trucking industries, our multidisciplinary team is well-versed in the unique challenges and regulatory demands faced by transportation businesses worldwide. Our comprehensive approach to claims handling and risk management is designed to reduce total costs of risk while enhancing outcomes through effective loss control and claims management solutions.

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Auto Liability

From multiple-vehicle accidents with major injuries to minor fender benders with a third party, our Resolution Managers deliver timely investigations, accurate estimates, and warrantied repair work to get your people back on track 

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Telematics, Document Retention, and Preservation 

As the transportation industry continues to evolve, risk management has become an increasingly critical aspect of operations. Read how businesses can take certain steps to protect themselves, their drivers, and their clients in the case of an accident or adverse event. 

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Unique but Compensable Workers' Compensation Claim for Transportation Client

Read this case involving a motor carrier client that had a large liability exposure that ultimately morphed into a unique, but compensable, workers' compensation claim. 

 

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Specialty


GB Specialty is a division of Gallagher Bassett dedicated to providing claims and risk management solutions to the specialty liability marketplace through its industry-specific expertise, skills and services. The team is comprised of professional talent who possess a unique combination of legal and insurance claims expertise, allowing it to successfully navigate the complex, high-severity, and catastrophic claims associated with the following risks: healthcare, transportation, executive and professional liability; cyber, construction, product liability, and life sciences.

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Medical Professional Liability Claim Solutions

We provide healthcare professional liability claims and risk management consultative solutions to lower your cost of risk for healthcare professionals and general liability. With more than 100 years of combined industry experience, our team brings a unique combination of insights drawn from all sides, including former defense attorneys, insurance claims executives, registered nurses, and certified healthcare risk managers, making us a critical asset to our clients. 

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Success in Specialty 

At Gallagher Bassett, we deliver tailored solutions to help clients navigate complex claims in healthcare, cyber, employment practices liability, and professional liability. Our success stories bring to life the expertise, knowledge, and tailored solutions the GB Specialty team bring to our clients, reducing litigation costs and expediting resolution. 

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Top 5 Cyber Threats in 2026

Learn about the leading cyber threats and how they can affect you and your clients’ business, from evolving attack methods to the adoption of AI. 

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Innovation


Gallagher Bassett is investing in innovation by integrating AI-enabled tools and data analysis into key stages of the claims lifecycle. This strategic approach enhances decision-making and ultimately leads to improved claims outcomes. With expertise in Gen AI and machine learning, Gallagher Bassett is committed to delivering superior outcomes for clients, claimants, and injured workers. As our AI journey continues to unfold, we are excited to highlight the immense potential that lies ahead.

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Waypoint Predictive Models

Our predictive analytic tools, powered by AI, offer comprehensive decision support for our resolution managers by analyzing millions of claims to deliver valuable insights and predictions. Our Waypoint analytic tools are instrumental in driving program design and enhancing decision-making to achieve optimal outcomes. 

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Claim Efficiency 

In our pursuit of optimizing resolution manager workloads and enhancing customer service, we leverage a suite of advanced tools powered by artificial intelligence to simplify and improve everyday claim routines for our adjudication teams. Together, these tools ensure claims are processed swiftly and accurately, enhancing the overall claimant experience. Please click around the wheel below to learn more about our suite of solutions. All tools are developed and deployed within GB's private and secured AI environment. 

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Technology Demos 

Explore our video library below to learn more about our new technology and innovations at GB. 

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Working at GB


As the premier third-party claims administrator, we offer dynamic roles for professionals who are passionate about making a meaningful impact. Whether you're an experienced claims specialist or exploring new opportunities in risk management, our team is growing and we’re excited to connect. This video, featuring Irina Simpson, EVP — Workers’ Compensation, and Nikki Jackson, Head of Learning Strategy and Emerging Talent, North America, introduces our emerging talent program, INVEST. This program is designed to address recruiting and nurturing next generation talent, building a bench of future experts.

 

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