Gallagher Broker Briefing

Here's What's New

l About INVEST

The below video, featuring Irina Simpson, EVP — Workers’ Compensation, and Nikki Jackson, Head of Learning Strategy and Emerging Talent, North America, introduces our emerging talent program. This program is designed to address recruiting and nurturing next-generation talent, building a bench of future experts.

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l Luminos Claim Summarizer: AI-Driven Efficiency to Understand Claims Faster Than Ever Before

We are excited to announce the launch of Luminos Claim Summarizer, an innovative and proprietary tool powered by Generative AI. GB claim professionals have leveraged this powerful tool for the last 11 months, and we are now proud to offer this functionality to our valued clients and business partners. Experience smarter, faster claims insights with the Luminos Claim Summarizer.

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l GB Navigator

We are thrilled to announce the upcoming release of the GB Navigator, a groundbreaking platform designed to enhance our Resolution Manager’s ability to effectively manage outcomes and deliver service excellence. As an introduction, Irina Simpson, GB’s Executive Vice President of Workers Compensation Claim Operations, has shared elements of her vision for GB Navigator.

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For more news across the business, please visit: https://www.gallagherbassett.com/news-and-insights/

Waypoint Predictive Models

Our predictive analytic tools, powered by AI, offer comprehensive decision support for our resolution managers by analyzing millions of claims to deliver valuable insights and predictions. Our Waypoint analytic tools are instrumental in driving program design and enhancing decision-making to achieve optimal outcomes.

Claim Efficiency Tools

In our pursuit of optimizing resolution manager workloads and enhancing customer service, we leverage a suite of advanced tools powered by artificial intelligence to simplify and improve everyday claim routines for our adjudication teams. Together, these tools ensure claims are processed swiftly and accurately, enhancing the overall
claimant experience. Please click around the wheel below to learn more about our suite of solutions.

All tools are developed and deployed within GB's private and secured AI environment.

Technology Demos

Explore our video library below to learn more about our new technology and innovations at GB.

Shared Success with Gallagher

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l GGB, KERMP, and Gallagher Bassett Partnership:

Consistent outcomes through superior client service and actionable insights.

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l CLOSELY TRACKING DOLLARS SAVED FOR A LARGE US CITY USING PC365

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l GORDON FOODS, GB AND GGB:

Streamlined Approach to Claims Management Pays Dividends.

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l GB and GGB:

How a Long-Term Partnership has Helped Drive Consistently High Quality, and New Trends for a Mutual Client.

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l HOW WE CLOSED NEARLY 100% OF RUN-IN CLAIMS IN TWO YEARS:

How Gallagher Bassett and GGB Built a Trusting Partnership with TruGreen.

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l ROBERT HALF, GB AND GGB SUCCESS:

A Proven Partnership to Lower TCOR.

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Shared Successes Across the Business

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l REGIONAL GROCER SUCCESS WITH GB:

A recalibration begins with goal setting and ends with execution.

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l MANUFACTURING CLIENT SUCCESS WITH GB:

Increased closure rates achieved through strong long-term partnership.

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l RETAIL CLIENT SUCCESS WITH GB:

An innovative, technology-driven, and custom approach to managing evolving risk management program needs.

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l GBCARE Clinical Concierge:

How the Power of a Strong Partnership Resulted in Cost Savings Through Strategic Workers' Compensation Claim Handling Solutions.

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l NURSE CASE MANAGEMENT:

How GB Partnered with a Broker to Maximize Nurse Case Management Efficiency and Improve Outcomes for a Large Regional Health System.

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Overview of Services

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Risk Management Overview

We offer an array of risk management services to include integrated medical management services, loss control/ appraisal services, self-insured qualifying & state filing services, and award-winning RMIS services. With this expertise and focus on innovation, we provide our clients with a one-stop shop for all their risk management needs.

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GB Specialty Overview

GB Specialty was established in order to bring enhanced focus to claims in industries with significant severity and complexity. GB Specialty's claim professionals have spent their entire careers in the following industries: healthcare, transportation, professional liability, cyber, construction, product liability, and life sciences.

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GB TECHNICAL SERVICES Overview

GB Technical Services provides professional risk management, loss control, site services and claims resolution solutions. We are multi-disciplined technical experts who deliver investment solutions that ensure superior outcomes at every stage of the project lifecycle including pre-planning, management, specialized technical support, rapid response to critical needs including an accident or loss, and resolution.

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GB CARRIER PRATICE Overview

Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, and keep pace with technology are vital to carriers' success. Across the world, insurance carriers are capitalizing on opportunities aligned to these priorities through strategic outsourcing partnerships with GB. Our carrier practice model was built in collaboration with carriers and provides a dedicated cross-functional team focused entirely on the unique objectives of insurance carriers.

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GB CAPTIVE PRACTICE Overview

GB's Captive Practice platform was built in collaboration with carriers and captive consultants, and is different from the traditional TPA model. It is comprimised of a dedicated cross-functional team focused entirely on the unique goals and objectives of captive consultants, insurance carriers, brokers, and individual member insureds.

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LUMINOS

Connect with Us

Joe Zinga (3)

Joe Zinga

EVP, Risk Management

Phone: 847-997-1891

E-Mail: joe_zinga@gbtpa.com

Laura Noble (4)

Laura Noble

SVP, Risk Management

Phone: 773-255-7845

E-Mail: laura_noble@gbtpa.com

Kapil Mohan (1)

Kapil Mohan

Chief Client Officer, Risk Management & Carrier Practice

Phone: 630-285-5935

E-Mail: kapil_mohan@gbtpa.com

Christie Grant (1)

Christie Grant

SVP, Client Services

Phone: 331-625-9274

E-Mail: christie_grant@gbtpa.com

Pam Ferrandino (2)

Pam Ferrandino

VP, National Market Engagement

Phone: 860-712-0359

E-Mail: pam_ferrandino@gbtpa.com

Nate Frommelt (5)

Nate Frommelt

SVP, Risk Management

Phone: 630-453-8679

E-Mail: nathan_frommelt@gbtpa.com

Carrie Cannataro (3)

Carrie Cannataro

SVP, Risk Management

Phone: 630-285-3521

E-Mail: carrie_cannataro@gbtpa.com

More About GB

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l What Matters Most

Achieve superior outcomes with Gallagher Bassett.

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l Industry Insights

Learn more about our expertise across industries.

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l Find Out How

Gallagher Bassett helps reduce your total cost of risk.