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Overcoming the Industry Talent Shortage by Investing in Emerging Talent
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Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, cited talent attraction and retention as the top business challenge for the second year in a row. Nikki Jackson, Head of Learning Strategy and Emerging Talent for Gallagher Bassett North America, discusses strategies carriers can employ to overcome the talent shortage and continue achieving superior outcomes.
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Workers' Compensation Partnership Improves Outcomes for Top-10 P&C Carrier
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In 2022, GB assumed claims management operations for a major insurance carrier, integrating an extensive portfolio of ~20,000 workers’ compensation claims. Through a tailored suite of service solutions, GB reduced run-in inventory while maintaining operational and performance stability.
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InsuranceFest
July 16
Santa Monica, CA
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Join 1,200+ specialty commercial insurance leaders on the Santa Monica Pier to help transform the industry through expert-led sessions and curated meetings. Litigation, social inflation, and “nuclear” jury awards are reshaping the E&S landscape, and claims missteps are more expensive than ever. Caryn Siebert, VP — National Director, Carrier Engagement, rounds out a panel of experts for Claims & Courtroom: Surviving Nuclear Verdicts®, to discuss how early intervention, advanced analytics, and tight broker-carrier-counsel coordination can improve outcomes (Ocean Zone, 11:20 AM–12:05 PM).
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© 2026 Gallagher Bassett
2850 E Golf Rd., Rolling Meadows, Illinois 60008 United States
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