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Carrier Insights | RISING WORK COMP COMPLEXITY & STRATEGIES FOR MANAGING HIGH-SEVERITY CLAIMS

 

Sean Willet

Claims Management Strategies to Successfully Manage High-Severity Claims

 

 

Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, indicated that high-severity claims are on the rise, with claims complexity increases cited by 64% of respondents. Sean Willett, SVP — Carrier Practice Strategy and Go-to-Market, explores claims management strategies carriers can employ to mitigate the risks of high-severity claims and maintain profitability.

 

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Irina Simpson

The New Era of Workers’ Compensation: Managing Complexity in a Changing World

 

 

Irina Simpson, EVP — Workers’ Compensation, discusses the new wave of complexity influencing workers’ compensation claims outcomes and the main drivers converging to make claims more difficult to manage, as well as what the path forward looks like for claims professionals.

 

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Person typing on a laptop

Miss GB at RISKWORLD? Visit our Innovation Hub

 

 

With expertise in Gen AI and machine learning, discover how we are investing in innovation by integrating AI-enabled tools and data analysis into key stages of the claims lifecycle for our carrier partners.

 

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IN CASE YOU MISSED IT | Case Study: National Carrier Consolidates From Multiple TPAs To GB | READ MORE

 

Upcoming Events

 

AIRROC Summer Meeting
June 2–3
New York, NY


The AIRROC Summer Meeting invites industry experts to come together for two days of networking opportunities and education seminars with a focus on legacy transactions, claims management and the emerging industry risks. Register now and reach out to Chris Hampshire to connect with GB onsite. 

 

RISE 2026 Leadership Summit & Awards Gala
June 9–11
Ft. Lauderdale, FL


GB is proud to be a Presenting Sponsor of the RISE 2026 Leadership Summit and Awards Gala. RISE is a chance for industry leaders, innovators and aspiring trailblazers to unlock their leadership potential, hear from thought-provoking keynote speakers, and engage in workshops and valuable networking opportunities, while celebrating the inspiring individuals reshaping the industry as we know it. Register now and reach out to Sean Willett, Jon Stambaugh, Caryn Siebert, and Jennifer Cogbill to connect with us.

Congratulations to Ashish Savani for being named a finalist for the 2026 RISE Innovator of the Year Award. 

 

NAMIC Management Conference  
June 28–July 1
Palos Verdes, CA


Executive teams and emerging leaders in mutual insurance attending the NAMIC Management Conference will enjoy a visionary agenda focusing on strategy, innovation, leadership and the key elements reshaping the industry. Register now and to connect with our team, reach out to Caryn Siebert. GB is proud to be a NAMIC member.

 

2026 Captive Review Awards USA  
June 10
Chicago, IL


We are thrilled to announce that Gallagher Bassett has been named a finalist in multiple categories for this year's Captive Review Awards. We have been named finalist in the Claims Specialist category and our INVEST Emerging Talent Program has been named finalist in the Next Gen Initiative category.

A special congratulations to Amy O'Brien, Vice President — Captive Practice Sales, for being named a finalist in the Captive Service Professional category, and to Rachel Bekerman, Senior Resolution Specialist, GB Specialty, for being recognized in the Emerging Talent category. Register to attend

 

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